Frequently Asked Questions
Where is Mount Nelson and can I park there?
Our hotel is within easy reach from Table Mountain, Cape Town International Airport (CPT), famous Clifton beaches and the V & A Waterfront.
Our address is 76 Orange Street, Gardens Cape Town, 8001 South Africa, and you can learn more about where to find us on our Location page.
We have a complimentary on-site parking garage, where 24-hour security ensures your vehicle is always safe.
I want to plan a wedding or event at Mount Nelson. What packages are available and who can I contact?
On our Occasions page, you can browse our events and occasions offerings, from weddings to business events.
Please browse our brochure for more information, and contact our team at mnh.groupsandevents@belmond.com for more details.
Can I bring my pet to your property?
We would be delighted to welcome your furry friend at Mount Nelson.
We offer several pet-friendly rooms, where an array of luxury pet amenities await. At our restaurants, treat your pet with our dedicated pet menu during Afternoon Tea at The Lounge or by enjoying drinks, snacks, or a sumptuous meal at Oasis, Planet Bar, or Verandah, where special treats are available to order for your furry companions. Meanwhile, our pet concierge service can recommend, walkers, sitters, groomers, excursions and much more.
Please download our brochure and pet policy for more information.
I want to work at your property. Where can I see available vacancies?
Thank you for your interest in working with us. All available vacancies can be found on the Belmond Careers website.
I am an influencer who would like to visit your property in exchange for content. Who do I contact?
Please direct any influencer marketing queries to Courtney Patrick at courtney.patrick@belmond.com.
How many rooms does Mount Nelson hotel have?
We have 198 rooms and suites.
Is Mount Nelson wheelchair accessible, and who can I contact to enquire about special assistance during my visit?
We are wheelchair friendly – including two universally accessible ground floor rooms. Please email concierge.mnh@belmond.com with any further questions or requirements.
How can I contact your property’s concierge to plan activities during my visit?
Our concierge will be delighted to help curate your stay. Please email concierge.mnh@belmond.com with your questions or requirements.
I would like to book a table at a Mount Nelson restaurant. Who do I contact?
We have several bars and restaurants within our walls, including Afternoon Tea, The Red Room by Chefs Warehouse, The Verandah, Oasis, The Lounge, Chef’s Table and Planet Bar. Please visit our Dining page for links to book your table directly with a specific restaurant, or contact us at restaurantreservations.mnh@belmond.com.
Who is Mount Nelson named after?
Mount Nelson takes its name from Lord Nelson, the naval commander who fought in the Napoleonic Wars, as well as tipping our hat to the nearby Table Mountain.
When was Mount Nelson built?
The land upon which we stand was first divided and sold in 1743 and flourished as a grand house with gardens throughout the 19th century, before opening as a hotel in 1899.
Read more about our history