Contact Us
Thank you for your interest in Belmond.
Prefer to talk? You can call us on 1 800 237 1236
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Central Reservations Offices
Please contact our reservations offices worldwide for queries about reservations or for more information about our experiences.
Europe
Austria
Tel: 0800 017 988
Belgium
Tel: 0800 125 73
Denmark
Tel: +45 80 83 03 33
France
Tel: 0800 905 653
Germany
Tel: 0800 000 2688
Italy
Tel: 800 596 322
Ireland
Tel: 1800 443 311
Monaco
Tel: +377 0800 94538
Netherlands
Tel: +31 0800 022 9550
Poland
Tel: 800 005 280
Portugal
Tel: 1800 500 223
Spain
Tel: 900 751 035
Sweden
Tel: 02 00 43 95 32
Switzerland
Tel: 800 550 669
United Kingdom
Tel: 0800 058 1237
North America
United States & Canada
Tel (toll-free): 1 800 237 1236
For California consumers: For more information about our privacy practices, click here.
Caribbean
Tel: 1 843 937 9066
Mexico
Tel: 0800 077 0804
South America
Argentina
Tel: 0800 666 0667
Brazil
Tel: 0800 761 0096
Chile
Tel: 800 914 301
Asia/Pacific
Australia
Tel: 1800 959 926
New Zealand
Tel: 0800 423 139
Hong Kong S.A.R., China
Tel: 800 969 350
Japan
Tel (toll-free): 0800 6000 430
Open：10:00 - 18:00 (Japan time)
Singapore
Tel: 800 852 8636
Middle East/Africa
South Africa
Tel: 800 233 741
Israel
Tel: +972 180 951 0042
Qatar
Tel: 00800 10 13 20
Saudi Arabia
Tel: 800 850 1459
Belmond Hotels, Trains, Cruises and Safaris
If you need to contact any of our properties directly, here are the details you'll need.
Asia
Indonesia
Jimbaran Puri
Address · Jalan Uluwatu, Yoga Perkanthi Lane, Jimbaran - South Kuta - Badung Regency, Bali, 80361
Phone · (+62-361) 701605
Singapore
Eastern & Oriental Express
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
Thailand
Napasai
Address · 65/10 Baan Tai, Maenam, Koh Samui, Surat Thani, 84330, Thailand
Phone · +66 77 429 200
Africa
South Africa
Mount Nelson
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 21 483 1000
Botswana
Belmond Safaris
Address · 76 Orange Street, Gardens, Cape Town, 8001 South Africa
Phone · +27 (0)21 483 1600
Caribbean
Anguilla, British West Indies
Cap Juluca
Address · Maundays Bay, AI-2640, Anguilla, British West Indies
Phone · +1-264-497-6666
St. Martin, French West Indies
La Samanna
Address · PO Box 4077, 97064 St Martin, CEDEX, French West Indies
Phone · 590 590 87 6400
Europe
Italy
Caruso
Address · Piazza San Giovanni del Toro 2, 84010 Ravello (SA), Italy
Phone · +39 089 858 800
Hotel Cipriani
Address · Giudecca 10, 30133 Venice, Italy
Phone · +39 041 240 801
Grand Hotel Timeo
Address · Via Teatro Greco 59, 98039 Taormina, Sicily, Italy
Phone · +39 0942 6270 200
Splendido & Splendido Mare
Address · Salita Baratta 16, 16034 Portofino, Genoa, Italy
Phone · +39 01 852 67801
Villa Sant'Andrea
Address · Via Nazionale 137, 98039 Taormina Mare, Sicily, Italy
Phone · +39 0942 6271 200
Villa San Michele
Address · Via Doccia 4, 50014 Fiesole, Florence, Italy
Phone · +39 055 567 8200
Villa Margherita
Address · Via Santa Margherita 7, 84010 Ravello, Salerno, Italy
Phone · +39 0185 235391
Castello di Casole
Address · Località Querceto, 53031 Casole d’Elsa, Siena, Italy
Phone · +39 0577 961501
Venice Simplon-Orient-Express
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
Portugal
Reid's Palace
Address · Estrada Monumental 139, 9000-098 Funchal, Madeira, Portugal
Phone · +351 291 71 71 71
Spain
La Residencia
Address · Son Canals s/n, 07179 Deià, Mallorca, Spain
Phone · +34 971 63 9011
United Kingdom
British Pullman
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
Le Manoir aux Quat'Saisons
Address · Church Road, Great Milton, Oxford, OX44 7PD, UK
Phone · +44 (0) 1844 278 881
The Cadogan
Address · 75 Sloane St, Chelsea, London SW1X 9SG, UK
Phone · +44 (0) 20 7048 7141
Reservations · +44 (0) 20 8089 7000
Royal Scotsman
Phone · (Europe & Africa) +44 (0) 204 525 1139 / (North & South America) +1 800 237 1236 / (Asia- Pacific) +65 800 852 8636
South America
Brazil
Copacabana Palace
Address · Avenida Atlântica 1702, Rio de Janeiro, CEP 22021 001, Brazil
Phone · +55 (21) 3500-0292
Hotel das Cataratas
Address · Rodovia Br 469, Km 32, Iguassu National Park, Foz do Iguassu 85855-750, Brazil
Phone · +55 (21) 3500-0293
Peru
Monasterio
Address · Calle Plazoleta Nazarenas 337, Cusco, Perú
Phone · +51 84 60 4000
Palacio Nazarenas
Address · Calle Plazoleta Nazarenas 223, Cusco, Perú
Phone · +51 84 582 222
Miraflores Park
Address · Av. Malecón de la Reserva, 1035 Miraflores, Lima 18, Peru
Phone · +51 1 610 4000
Sanctuary Lodge
Address · Carretera Hiram Bingham km 7.5, Machu Picchu, Cusco, Peru
Phone · + 51 984 816 956
Rio Sagrado
Address · Km. 75.8, Carretera Urubamba-Ollantaytambo, Valle Sagrado, Cusco, Peru
Phone · +51 842 016 31
Las Casitas
Address · Fundo La Curiña s/n Yanque, Arequipa, Peru
Phone · +51 908 851 660
Andean Explorer
Phone · +51 016 254 848
Hiram Bingham
Phone · +51 016 254 848
North America
Mexico
Casa de Sierra Nevada
Address · Hospicio 35 San Miguel de Allende Guanajuato Mexico 37700
Phone · +52 415 152 7040
Maroma Resort & Spa
Address · Carretera Cancún-Tulum, Km 51, 77710 Riviera Maya, Quintana Roo, México
Phone · +52 998 872 82 00
USA
El Encanto
Address · 800 Alvarado Place, Santa Barbara, California, 93103 USA
Phone · 1 805 845 5800
Public Relations Offices
Our global PR teams are ready to take your enquiry.
GLOBAL COMMUNICATIONS TEAM
Ottavia Palomba, Global Head of Brand Communications
Email: ottavia.palomba@belmond.com
Carolyn Beaudry, Senior Manager, Global Brand Advocacy & Events
Email: carolyn.beaudry@belmond.com
Alexa Withers, Senior Manager, Global Product Communications
Email: alexandra.withers@belmond.com
Anastasia Aya Aroukatos, Manager – Global Product Communications
Email: anastasia.aroukatos@belmond.com
LOCAL COMMUNICATIONS TEAM
Laura Di Bert, Director of Public Relations, Italy, Spain, & Portugal
Email: laura.dibert@belmond.com
Lydia Cook, UK Communications Manager
Email: lydia.cook@belmond.com
Sabrina Panizza, Divisional Communications Manager, Trains & Cruises
Email: sabrina.panizza@belmond.com
Zoe Barreto, Reid's Palace, A Belmond Hotel, Madeira
Email: zoe.barreto@belmond.com
Danilo Quagliozzi, Hotel Cipriani, A Belmond Hotel, Venice
Email: danilo.quagliozzi@belmond.com
Antonella Gatto, Caruso, A Belmond Hotel, Amalfi Coast
Email: antonella.gatto@belmond.com
Davide Bertolino, Splendido Mare and Splendido, Belmond Hotels, Portofino
Email: davide.bertolino@belmond.com
Sophie Fabiani, Villa San Michele, A Belmond Hotel, Florence
Email: sophie.fabiani@belmond.com
Julia Sutcliffe, Le Manoir aux Quat’Saisons, A Belmond Hotel, Oxfordshire
Email: julia.sutcliffe@belmond.com
Hanna Bornebusch, La Residencia, A Belmond Hotel, Mallorca
Email: hanna.bornebusch@belmond.com
Diana Gharbieh, Director of Marketing and Communication, The Cadogan, A Belmond Hotel, London
Email: diana.gharbieh@belmond.com
Benedetta Sardelli, Castello di Casole, A Belmond Hotel, Tuscany
Email: benedetta.sardelli@belmond.com
Alessandra Lo Re, Grand Hotel Timeo and Villa Sant'Andrea, Belmond Hotels, Taormina
Email: alessandra.lore@belmond.com
Gabrielle Palmer, All South African properties
Email: gabrielle.palmer@belmond.com
Carrie Tsoi, All Asia Pacific properties
Email: carrie.tsoi@belmond.com
Avery Fletcher, All North American properties
Email: avery.fletcher@belmond.com
Ariel Bushay, Cap Juluca, A Belmond Hotel, Anguilla
Email: ariel.bushay@belmond.com
Florian Dupre, La Samanna, A Belmond Hotel, St Martin
Email: florian.dupre@belmond.com
Marisol Ledesma, Casa de Sierra Nevada and Maroma, Belmond Hotels, San Miguel de Allende and Riviera Maya
Email: marisol.ledesma@belmond.com
Desiree Tejada, All Peruvian properties
Email: desiree.tejada@belmond.com
Cassiano Vitorino, Copacabana Palace and Hotel das Cataratas, Belmond Hotels, Rio de Janeiro and Iguazu Falls
Email: cassiano.vitorino@belmond.com
GLOBAL PUBLIC RELATIONS AGENCIES
China
Thunder
Qian Wang, Account Director
Email: belmond@rfthunder.com
USA
Alice Marshall Public Relations
Ülkü Eruçar-Kenny, Senior Vice President
Email:belmond@alicemarshall.com
France
Karla Otto
Michel Hakimian, Vice President, Communications, Arts, Culture, Design & Lifestyle
Email:belmond@karlaotto.com
Italy
GRASSI + PARTNERS
Silvia Bruno Ventre, Partner
Email:belmond@grassipartners.com
Southeast Asia
Petrie PR
Linda Petrie, Managing Director
Email:belmond@petriepr.com
Germany
Text & Aktion
Birgit Rapp, Managing Partner
Email:belmond@text-aktion.com
Mexico
Frontera
José Suinaga, Managing Director
Email:belmond@fronteralatam.com
Australia
Black Communications
Sophie Curtis, Managing Director
Email:belmond@blackcommunications.com.au
Food & Beverage Communications
Lotus
Ivan Crispo, Company Director
Email:belmond@lotusinternational.net
Corporate Communications
SEC Newgate
Matt Redley, Senior Executive
Email:belmond@secnewgate.co.uk
Sales Team
Our global sales teams are ready to take your enquiry.
Europe, Middle East & Africa
Adam Morriss - Divisional Director of Sales - Northern Europe, Africa and Middle East
Tel: +44 (0)203 117 1500
Email: adam.morriss@belmond.com
Justin Purves - Senior Account Director, Leisure Sales - UK & Northern Europe
Tel: +44 7555 105 288
Email: justin.purves@belmond.com
Manisha Rathod - Senior Account Manager - UK & Netherlands
Tel: +44 203 117 1488
Email: manisha.rathod@belmond.com
Michele Pintus Paci - Account Manager, Leisure Sales - UK & Ireland
Email: michele.pintuspaci@belmond.com
Anna Brant - Account Manager - Scandinavia & Baltics
Tel: +44 (0)20 3117 1489
Email:anna.brant@belmond.com
Nicola Price - Account Director, Groups Sales - Celebrations, Entertainment & Special Interest
Tel: +44 203 117 1487
Email: nicola.price@belmond.com
Perrine Chapelain - Senior Account Director, Groups - UK, Scandinavia, France & Benelux
Tel: +44 (0)203 117 1486
Email:perrine.chapelain@belmond.com
Louis Ramsey - Account Manager, Groups & Events - UK & Ireland
Tel: +44 (0)20 31171555
Email:louis.ramsey@belmond.com
Celine Doyle - Account Director, Leisure - France, Belgium & Switzerland
Tel: +33 1 44 50 17 72
Email: celine.doyle@belmond.com
Johanna Brun - Account Director, Groups - France, Belgium & Switzerland
Tel: +33 1 44 50 17 75
Email: johanna.brun@belmond.com
Stephan Jablonski - Senior Account Director - Germany, Austria & Switzerland
Tel: +49 221 338 0351
Email: stephan.jablonski@belmond.com
Gero Birkenmaier - BCO Account Director - Germany & Switzerland
Tel: +49 (0) 160 9541 9754
Email: gero.birkenmaier@belmond.com
Sandra Jäger - Senior Account Manager, Leisure - Switzerland
Tel: +49 173 3285097
Email: sandra.jaeger@belmond.com
The Travel Collection - Sales representative agency for the Middle East
Tel: +971 506245247
Email: ttc1@thetravelcollection.me
Francisco Sá Teixeira - Divisional Director of Sales - Southern Europe
Tel: +39 02 62081461
Email: francisco.sateixeira@belmond.com
Marcello Scaccabarozzi - Account Director, Leisure - Italy & Southeast Europe
Tel: +39 01 852 678 460
Email: marcello.scaccabarozzi@belmond.com
Pablo Fernández Arnaiz - Account Director - Spain & Portugal
Tel: +34 915 24 74 92
Email: pablo.fernandez@belmond.com
Selina Yasmin - Travel Trade Support Executive
Email: selina.yasmin@belmond.com
Martina Huesen - Travel Trade Support Executive
Email: martina.huesen@belmond.com
North America
North America - Leisure, Transient
Carolina Mogames - Divisional Director of Sales, The Americas
Email: carolina.mogames@belmond.com
Cindy Holloway - Senior Account Director, Leisure - North America
Tel: 214-522-1648
Email: cindy.holloway@belmond.com
Thomas Alderink - Account Director, Leisure - New York
Tel: 732-575-5331
Email: thomas.alderink@belmond.com
Julie Owens - Account Director, Leisure - NorthEast & MidAtlantic
Tel: 929-409-4770
Email: julie.owens@belmond.com
Parker Smith - Account Director, LGBTQ+ & Entertainment
Tel: +1 310 343 1859
Email: parker.smith@belmond.com
John Hector - Account Director, Leisure - Central US & Southern California
Tel: 323-823-8916
Email: john.hector@belmond.com
Melanie Perry - Account Director, Leisure - Western
Tel: 818-324-2207
Email: melanie.perry@belmond.com
Max Syntin - Account Director, Leisure - MidWest
Tel: 650-868-9316
Email: max.syntin@belmond.com
Natalie Aldridge - Account Director, Leisure - SouthEast
Tel: 404-906-5933
Email: natalie.aldridge@belmond.com
Nelson Billington - Account Director, Corporate and Business Travel
Tel: 240-595-0182
Email: nelson.billington@belmond.com
Elizabeth Pickering - Account Director, Key Strategic Partnerships
Tel: 602-451-3364
Email: elizabeth.pickering@belmond.com
Gabriela Sosa - Account Director - Mexico, Central & Latin America
Tel: + 52 55 58 12 87 30
Email: gabriela.sosa@belmond.com
Roseann Fenza - Travel Trade Support Manager - Leisure, North America
Tel: 212-764-8231
Email: roseann.fenza@belmond.com
Casey Vincent - Travel Trade Support Executive - Leisure, North America
Tel: + 1 843 860 1538
Email: casey.vincent@belmond.com
North America - Groups, Incentives & Celebrations
Michelle Mariani - Divisional Director of Sales, Groups - North America
Tel: 312-856-7590
Email: michelle.mariani@belmond.com
Debbie O'Brien - Senior Account Director, Groups - Key Customers - North America
Tel: +1 480 595 7602
Email: debra.obrien@belmond.com
April Hays - Account Director, Groups - Corporate Events & Incentives - Central & Eastern Canada
Tel: +1 201 565 6919
Email: april.hays@belmond.com
Janet Wilbur - Account Director, Groups - Corporate Events & Incentives - Eastern
Tel: +1 786 942 0120
Email: janet.wilbur@belmond.com
Barbara St. Germain - Account Director, Groups - Corporate Events & Incentives - Western & Canada
Tel: 312-640-8114
Email: barbara.stgermain@belmond.com
Kim Westhoff - Senior Account Director, Celebrations & Leisure Groups - Western & Central
Tel: +1 480 622 7053
Email: kim.westhoff@belmond.com
Sarah Bentler - Account Manager, Celebrations & Leisure Groups - Eastern
Tel: +1 224 290 6891
Email: sarah.bentler@belmond.com
Ashley Legett - Travel Trade Support Executive - Celebrations & Leisure Groups
Email: ashley.legett@belmond.com
Kat Aleman - Travel Trade Support Executive - Corporate Events & Incentive Groups
Email: kat.aleman@belmond.com
South America
South America
Carolina Mogames - Divisional Director of Sales, Southern America
Email: carolina.mogames@belmond.com
Jiovana Alves - Senior Account Director, Brazil
Tel: +55 11 3898 1070
Email: jiovana.alves@belmond.com
Lucas Bitencourt - Account Manager, Leisure - Brazil
Tel: 55 11 99140 6456
Email: lucas.bitencourt@belmond.com
Rafael Peloi - Account Manager, Groups - Brazil
Tel: 5511 933 0909 42
Email: rafael.peloi@belmond.com
Samantha Machado - Travel Trade Support Executive
Email: samantha.machado@belmond.com
Erika Toro - Area Director of Sales, Hotels, Peru
Tel: +51 946 053 476
Email: erika.toro@belmond.com
Alexandra Teixeira - Key Account Manager, Leisure & Groups, Hotels, Peru
Tel: +51 946 028 672
Email: alexandra.teixeira@belmond.com
Renato Ibarra - Key Account Manager, Leisure & Groups, Hotels, Peru
Tel: +51 946 028 672
Email: renato.ibarra@belmond.com
Wendy Santillana - Key Account Manager Corporate & Groups, Hotels, Peru
Tel: +51 972 001 060
Email: wendy.santillana@belmond.com
Asia/Pacific
Jean-Christophe Moreaux - Divisional Director of Sales - Asia Pacific
Email: jc.moreaux@belmond.com
Takahiro Itoh - Account Director - Japan & South Korea
Tel: +81 3 3265 1200
Email: takahiro.itoh@belmond.com
Katie Metcalfe - Account Director, Leisure - Australia & New Zealand
Tel: +61 (0) 450 57 1230
Email: katie.metcalfe@belmond.com
Nuttapon Uyasathian - Account Director - Southeast Asia
Tel: 66856787877
Email: nuttapon.uyasathian@belmond.com
Jun Li - Account Director - China
Tel: +86 138 1601 8854
Email: jun.li@belmond.com
Kornvika Puengpanich (June) - Travel Trade Support Executive
Email: kornvika.puengpanich@belmond.com
Heavens Portfolio - Sales representation agency in Asia
- Shanghai - T: +86 21 6143 5570 | Email: tina.sun@belmond.com
- Taiwan - T: +886 920 131 725 | Email: taiwansales@heavensportfolio.com
- Singapore - T: +65 6238 1718 | Email: singaporesales@heavensportfolio.com
- India - T: +91 222 833 2099 | Email: indianoffice@heavensportfolio.com
- Hong Kong - T: +852 2571 3018 | Email: saleshk@heavensportfolio.com
Corporate Office
B2B Marketing Team
Tel: +44 (0)20 3117 1480
Email: b2bmarketing@belmond.com
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